Windows 10 - Activation Issues and 2nd Level Support Vista WgaER Data--> ThreatID (s): N A, hr = 0x80070002 Version: N A, hr = 0x80070002 Based on the codes it sounds like they want me to purchase a code I had a valid and purchased copy of both window 7 and then 8 (upgraded to 8 1) I called back again 4th contact - I am sorry you'll have to wait for 2nd level to call you back I told them that THEY told ME to call back I am sorry sir then